Contact Center Pipeline Magazine May 2024

Can Contact Centers Mitigate Fraud Risks? Table of Contents, May 2024   FEATURE ARTICLECan Contact Centers Mitigate Fraud Risks?By Brendan Read; Q&A with Richard TsaiFraud is rampant, but steps can be taken to thwart threats.IDIOM…

Role Of San Diego Professional Journal

San Diego, a vibrant city known for its stunning beaches and dynamic culture, is also home to a thriving community of professionals across various industries. The "San Diego Professional Journal" serves as a critical resource for these

Contact Center Pipeline Magazine March 2024

Happy Fifteenth Anniversary Table of Contents, March 2024INSIGHTSHappy Fifteenth Anniversary By Kathleen PetersonMy five wishes!LEADERSHIP A Second Chance By Jay MinnucciSharing my voice about the actions we can and should take. PARTNER…

The Ever-Changing World of Business News

In the fast-paced world of business, staying informed with the latest news and insights is not just beneficial—it's essential. The landscape of business news is vast and varied, encompassing everything from global economic trends to niche

Contact Center Pipeline Magazine January 2024

Moving Forward: What Will 2024 Bring For Contact Centers? Table of Contents, January 2024   FEATURE ARTICLEMoving Forward: What Will 2024 Bring For Contact Centers?By Brendan ReadContact Center Pipeline’s Advisory Board shares timely…