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Professional Insights: Navigating San Diego’s Job Market
Whether you're embarking on your first job search or aiming for a career leap, the thrill of exploring San Diego's diverse job market is undeniable. This vibrant city, known not just for its tourism but also as a bustling hub for!-->…
Exploring the Vibrancy of San Diego Business Landscape
If you're vested in the economic pulse of the West Coast, understanding the current dynamics of San Diego's business environment is essential. San Diego, known for its pristine beaches and vibrant culture, is also a hub of entrepreneurial!-->…
Contact Center Pipeline Magazine March 2024
Happy Fifteenth Anniversary
Table of Contents, March 2024INSIGHTSHappy Fifteenth Anniversary By Kathleen PetersonMy five wishes!LEADERSHIP A Second Chance By Jay MinnucciSharing my voice about the actions we can and should take. PARTNER…
The Ever-Changing World of Business News
In the fast-paced world of business, staying informed with the latest news and insights is not just beneficial—it's essential. The landscape of business news is vast and varied, encompassing everything from global economic trends to niche!-->…
Discovering the World Through the Lens of San Diego Professional Journals
In the vibrant city of San Diego, known for its idyllic climate and bustling tech scene, lies a treasure trove of knowledge and innovation captured within the pages of professional journals. These publications, ranging from academic!-->…
Contact Center Pipeline Magazine January 2024
Moving Forward: What Will 2024 Bring For Contact Centers?
Table of Contents, January 2024
FEATURE ARTICLEMoving Forward: What Will 2024 Bring For Contact Centers?By Brendan ReadContact Center Pipeline’s Advisory Board shares timely…
Exploring Excellence: San Diego Professional Journal Unveiled
San Diego Professional Journal: A Gateway to Success
In the dynamic world of business, staying ahead of the curve and finding inspiration for career growth is a never-ending journey. For professionals in the picturesque city of San!-->!-->!-->…
Contact Center Pipeline Magazine November 2023
Learning from the Customers
Table of Contents, November 2023FEATURE ARTICLELearning from the CustomersBy Brendan Read; Q&A with Laura SikorskiCompanies should focus on the total experience.IDIOM INSIGHTSThe Intangible Value of…
Contact Center Pipeline Magazine September 2023
What Is The New Normal?
Table of Contents, September 2023
FEATURE ARTICLEWhat Is The New Normal? By Brendan Read How the COVID-19 pandemic permanently changed customer interactions and environments.IDIOM INSIGHTSContact Center…
Contact Center Pipeline Magazine July 2023
The Need to Make the Best Customer Connections
Table of Contents, July 2023FEATURE ARTICLEThe Need to Make the Best Customer ConnectionsBy Brendan ReadHow contact centers can productively respond in the face of higher CX…